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Elevator Service and Repair

Our elevator service programs are the result of our many years of elevator experience and are customized for your specific elevator equipment for maximum efficiency and longevity.

The first step is to perform our free, no-obligation equipment evaluation.  Our highly trained personnel will document your equipment specifics and assess the current maintenance status.  Based on the information gathered, we determine what course of action is required and develop an equipment service proposal for your elevator equipment.

In the event that your elevator equipment needs repair, we have at our disposal local machine and electrical shops to work in conjunction with our extensive, multi-tier parts network to minimize elevator downtime.  

We have three levels of equipment service:

Quality Maintenance Program Elite (QMP Elite):
We perform regular and systematic maintenance examination including, lubrication, adjustments, cleaning, and when conditions warrant replace most parts at no additional cost.  Service calls responded to between 8:00 am and 4:00 pm of regular working days are included, as well as maintenance related overtime service calls.  This program also includes complimentary elevator phone monitoring.

Quality Maintenance Program (Basic):
We perform regular and systematic maintenance examinations including lubrications, adjustments, cleaning, and when conditions warrant replace most parts at no additional cost.  Service calls responded to between 8:00 am and 4:00pm of regular working days are included.  Maintenance related service calls outside of these hours are billed at premium portion (overtime portion) rates.

Quality Inspection Service:
We perform monthly or quarterly inspection of equipment and includes any necessary lubrication of moving equipment.  Service calls are not included, and any work performed outside of the normal inspections is billed on a time and materials basis.

Additional Program Options:
  • Expanded Hours of Service: normal service hours are expanded to 6:30 am to 5:30 pm.

  • Elevator Phone Monitoring: Elevator emergency phones are programmed to our 24 hours / 7 days a week phone number for monitoring.

  • Overtime Maintenance:  Routine maintenance work is performed outside of regular working hours of regular working days.

  • On-site Standby:  A elevator technician is on-site in the event of a service call for rapid response.

    Please contact us for customer references and a free, no obligation equipment evaluation and comprehensive plan for your elevators.

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